Returns & Exchanges

Due to the perishable nature of our products, Loverboy does not accept returns on food or beverage items; however, we are committed to ensuring you love every sip and bite. If your order arrived damaged or incorrect, please reach out within 14 days for a full replacement or store credit.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging, shipping label, and the specific items that were damaged or incorrectly fulfilled.

• 2.
  Contact Support

  Email our customer care team at hello@drinkloverboy.com with your order number and the photos you gathered.

• 3.
  Review Process

  Our team will review your claim within 48 business hours to verify the shipment error or quality concern.

• 4.
  Resolution Delivery

  Once approved, we will immediately process a replacement shipment or issue a refund to your original payment method.